F.A.Q
Reservations
Do I need a reservation?
Reservations are recommended, but not required. A reservation will guarantee you a space and is highly recommended for peak travel times.
How do I make a reservation?
Just select your departure and return dates using our online booking form and click “Get Rates”. Next, you can follow the steps to select your parking type and any optional services, then give us some personal details and place reservation. It’s that easy. Your reservation is made and you can relax. We’ll have a parking spot waiting for you when you arrive.
Do I need to pay a reservation deposit?
We do not charge a reservation fee or deposit for our standard Web Special Rate. However, we also make available special savings opportunities and promotional rates that do require a non-refundable deposit at time of booking.
When will I receive my confirmation?
You receive your confirmation two ways. At the end of the booking process a confirmation screen will appear showing your reservation has been successfully completed. You will also receive an e-mail confirmation.
I don’t have an e-mail address. Can I still make a booking?
Yes, you can call us directly and we will be happy to complete your booking. You can find our phone numbers under Contact Us.
What happens if I pick my car up later than the time I dropped it off?
We calculate daily charges on a 24-hour clock. If you stay beyond your drop-off time, the charges are determined based on the hourly rate. If the number of hours exceeds the grace period, the daily rate will apply. Your reservation quote does not account for extra hour charges, it is only calculated upon the exact return time specified on your reservation.
How do I change or cancel a reservation?
If you happen to change your mind before your reservation date for any reason at all, it’s no problem. Just let us know. You can cancel your reservation through the “Reservations” menu link or just email us at the email address on your e-mail confirmation. Contact us for assistance in changing or canceling your reservation. There is no fee to change a reservation.
Rates & Payment
What form of payment do you accept?
All Major Credit Cards Accepted and Cash Payments.
What is considered an “Oversized” vehicle?
These are large vehicles that exceed a normal sized parking stall. The Oversized Vehicle surcharge will not be reflected in your reservation quote, but added to your final charges when you return.
My actual charges were different than my reservation quote.
Reservation charges are estimates only. Your final charges will vary depending on actual check-in, check-out time, length of stay, discount qualifications, and size of vehicle. A final charge is computed upon return.
Why do I get charged for a full day for the time I stay past drop-off time by a few hours?
We calculate daily charges on a 24-hour clock. If you stay beyond your drop-off time, the charges are determined based on the hourly rate. When the number of hours you stayed over times the hourly rate would exceed the daily rate, you are charged the daily rate.
Cars parked beyond original return date.
Vehicles parked more than 30 days without prior arrangement are subject to extra charge according to our current period parking charges.
Discounts & Coupons
How do online promo codes work?
Just enter a qualifying promo code during your online check-out. No need to bring a coupon with you.
How do coupons work?
Coupon specials vary by season and have expiration dates. To take advantage of these offers, just print out the coupon and bring it with you. Coupons MUST be presented to the cashier upon return. Coupon specials will not be reflected in your reservation quote.
Facilities & Shuttles
Are you always open?
We are open 24 hours a day, 365 days a year.
How does the service you offer work?
• Choose between covered an uncovered parking.
• Choose whether you want to use any of our extra services.
• Have your ticket information in front of you (Flight times, flight numbers).
• On the day of your flight, just drive to the airport (Give us a ring 15' before your arrival, to avoid wasting time in case of early arrival to the airport).
• Park your car in the designated areas (our staff will advise you of exact directions to these areas) and our well-trained staff will locate you, collect your car and drive it to the car park of your choice.
• On the day of your arrival, we will confirm the flight and arrange to be in the same area we collected your car, expecting you.
• Give us a call when you are expecting your luggage, to give you the exact location of your car.
• Walk out, meet our friendly staff, collect your car.
What happens if I am scheduled to land in Larnaca Airport?
We are able to deliver your car to the airport in Larnaca according to your arrival time.
An additional charge will be applied according the period and time of your arrival.
I am a frequent traveller; can I get a better deal?
Yes, all frequent travellers can benefit of our “Frequent parker rewards program” which includes special discount coupons, gift certificates, free extra services etc.
Are your facilities secured?
Yes, all our parking facilities are well lit and enclosed within security fence. In addition, all lots have 24 hour video surveillance and personnel monitoring the grounds around the clock.
How often do your shuttles run?
Courtesy Shuttles run on demand, which is usually every five to seven minutes to and from the airport terminals. You will be picked up at your vehicle and driven to a shuttle stop at your airport terminal. When you return, you will be picked up at the same place you were dropped off and returned to your vehicle.
When should I arrive at Park 2 Travel?
Please allow an additional 20 minutes to your normal pre-flight schedule.
My Account
Why create an account?
When you create an account all of your personal account information, previous receipts and reservations will be accessible online. This allows you to better monitor modify or cancel future reservations online.
What information do I need to create an account?
We collect only the minimal information necessary, such as name, email, address and phone. We never ask for a credit card. We do not require any form of payment to make a reservation.
